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Testimonials

Jatinder Singh

Customer feedback

I wish to thank National Mortgage Company for making my dream home a reality and doing the most wonderful job. From the start every member of staff I dealt with was fantastic. Everyone was always going the extra mile to assist me in understanding the process of building a new house. Things were done with amazing speed and accuracy. All I had to do was send one email or make one phone call and the team took action straight away.

John Murray

Customer feedback

In times where there has been negativity towards financial institutions, my wife and I would like to say that we have only had very positive experiences with NMC. Your service, Lauren, is outstanding and although we don't deal with you very often, when we do it is nothing but a very friendly and pleasant experience. Thank you very much and please have yourself a great day.

Tony Calvert

Customer feedback

I wish to express my sincere gratitude to your staff member Allison Lock for the truly wonderful and professional service I have received from her. Even though financially matters are still hard she has given me help that I did not expect, she is a credit to your team

Leanne Wilson

Customer feedback

Many heartfelt thanks for all you have done for Bob and I toward keeping our home. I know you realise what it means to us and we appreciate all your efforts in getting this result. Bob and I are intending on looking forward from this point.

Anonymous

Customer feedback

We have a loan through NMC & needed to obtain another loan for a home. We had very limited time so the pressure was on. First of all the reason I wanted to go through NMC is because when I phone I get a person & get put through to the right person. This is rare these days but very much appreciated. I was passed on to Ashleigh Webb to discuss finance. She was very friendly & patient. Ashleigh was amazing. I'd phone most days to see how things were going & I'd always be able to speak with her & if she was on another call I'd receive a phone call back from her within 5 minutes. Buying a home is quite stressful & Ashleigh made us feel like she was personally going out of her way to make all this happen smoothly for us, which it did!

John Glover

Customer feedback

Thank you for your assistance Denis. We have never met but a friend at the end of a telephone is priceless when one is in this situation.

Arun Acharya

Customer feedback

The purpose of my email is to simply acknowledge the great work Antonia’s done over the past month. Given that I’m no longer a NMC customer, she could very well have put on a ‘don’t care’ attitude but she didn’t. In fact, I’ve been kept informed constantly and given a level of comfort that to be quite frank, I wasn’t expecting at all. Antonia seems to have a great personality about her and its quite evident with the way she’s communicated.

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